FAQ
FAQ Intro: We’ve compiled a list of our most frequently asked questions to hopefully provide you with quick answers to your queries. Everything from technical issues and getting started, to common bonus and tournament questions are included here, plus much more! And don’t worry if your particular question is not listed—our Customer Service team is ready and waiting to help!
Top FAQs
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The minimum and recommended requirements in order to install our software are the following:
Minimum: Windows XP 300MHz Processor 256MB RAM (memory) 20MB Free disk space 2MB Video card 800x600 Screen resolution 64k Colours 28.8KB Modem
Recommended: Windows XP (or newer) 1GHz Processor 512MB RAM (memory) 1GB Free disk space 8MB Video card 1024x768 Screen resolution 16 Million Colours Broadband or DSL
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- Go to www.everestpoker.com and click on the FREE DOWNLOAD button on the home page - Click on the file “Everest Poker.exe” and choose “Save”.
- Once the software is installed, an icon will appear on your desktop. Click the icon to launch software. - Click “Join now” and complete your registration. |
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Click on the “Forgot your password” link after a failed login attempt. Enter your email address and answer your security question. You will be prompted to reset your password. If you have forgotten the answer to your Security Question, we ask you to contact Customer Service. Click the Help button and choose Player Support. |
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You may use the following methods to deposit funds into your player account:
Credit/Debit Cards (Visa and MasterCard) NETELLER Moneybookers Entropay Click2Pay Paysafecard
Note that the availability of certain payment methods may vary by region. |
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You may use the following methods to withdraw funds from your player account: Check, Visa, Moneybookers, NETELLER, and Click2Pay.
Note that the availability of certain payment methods may vary by region. |
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After registering with Everest Poker, click the Account button in the Poker Lobby and select Bonus. You will be directed to your Bonus Account. From here, enter the Bonus Code “WELCOME” and click Add. You must enter this code within 14 days of registering your new account. In order to activate this bonus, you must make your first deposit within 30 days. |
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Beginner stakes tables are available to players during their first 90 days at Everest Poker. After 90 days has passed, the Beginner Stakes selection will no longer appear at the top of the table list. |
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To register for a tournament, please click on the Scheduled Tournaments tab or the Sit & Go Tournaments tab and then select the kind of tournament (i.e. Cash, Satellites, Privates) you want to register for. Click Register, select the Buy-in Option you want to use, and click OK. Please note that in order to register for a tournament you need to have a real money account and the tournament must be open for registration. Most scheduled tournaments open for registration two days ahead of the scheduled start time. |
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The Random Number Generator at the heart of Everest Poker has been certified by Technical Systems Testing (TST) to be fair and completely random. TST is a leader in independent auditing for gaming providers. The TST seal of certification offers players at Everest Poker unparalleled assurance that our gaming environment is fair. For more information, please see our Certified Shuffler and Random Number Generator. |
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To purchase items from the Summit Points Store, you must first login to your Everest Poker account. Once you’ve logged in, click the "Summit Points Store" link from the Account menu in the Lobby. Once inside the store, simply add items to your cart and proceed through checkout. |
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