Disconnect Bet Protection
This policy applies to multi-player environments. Disconnect Bet Protections are Everest Gaming's way of protecting our players against technical problems while maintaining a fair gaming environment for everyone.
If you become disconnected from our server during the course of a hand, we protect your bet by treating you as "All-In" for the amount of money you currently have in the pot. This protects your investment in the hand as well as allows other players to continue betting.
Each player account is given two (2) Disconnect Bet Protections upon registration. The number of Disconnect Bet Protections available is displayed to the player when the player sits down at a real money ring game table. You can also see how many you have remaining by viewing the My Account page.
Once both Disconnect Bet Protections have been used, they are automatically reset within 96 hours. Players may also request a reset by contacting Player Support who will review and reset Disconnect Bet Protections on a case-by-case basis.
- If a player disconnects during a hand and he has no remaining Disconnect Bet Protections, his cards will be folded and his bet forfeited.
- Disconnect Bet Protections are used only to protect bets in Real Money and Summit Points ring games.
- All bets are protected in regular table play, including forced bets such as blinds and antes. If a Disconnect Bet Protection is used to protect a player's bet and the player is unable to reconnect before the next hand begins, that player will be sat out from the table until such time when he can successfully reconnect.
- Disconnect Bet Protections are not used in tournament play. If a player is disconnected during a hand in a tournament his cards will be folded. If the player is unable to reconnect before the next hand begins, his blinds will be posted and his cards folded until he can reconnect to the software and rejoin his tournament table.
- All Disconnect Bet Protection usage is monitored by Everest Gaming. Players who abuse the privilege will be denied additional resets and/or be restricted from participating in the game.
